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Service Level Agreement

We offer different SLA Level to fit your need of business.
Default SLA included within the normal Product

  • Access to Support via E-Mail
  • Average Response time: 2 – 3 working days
  • Minor upgrades within the version purchased are always free of charge

  • Individual

    I have a lot of requests, need more help, or need a faster average response time. Please get in contact with us, to create a support contract, which is fitting your needs.

    Start with contacting us