Support

All active products have an included support with the following specifications.

  • Access to Support via E-Mail
  • Average Response time: 2 – 3 working days
  • New version within the active license are always free of charge.

    Price: Free

  • Extended Support

    An extended support could be purchased as an annual subscription.

  • Access to Support via E-Mail.
  • Average Response time: 1 working day.
  • New version within the active license are always free of charge.
  • Small feature implementation included. (2 incidents with approximately 2hours)

    Price: $350 / year

    Payment options
    SharePoint URL*
  • Premium Support

    A Premium support could be purchased as an annual subscription.

  • Access to Support via E-Mail and remote session.
  • Average Response time: 4-6 hours.
  • New version within the active license are always free of charge.
  • Medium feature implementation included. (3 incidents with approximately 4hours)

    Price: $750 / year

    Payment options
    SharePoint URL*
  • Start with contacting us